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Foursticks Improving Quality of Service in Enterprise Networks
Foursticks NP Gateway brings enhanced Quality of Service and improved bandwidth efficiency to enterprise networks by enabling network administrators to control network resource allocation at a user and application level of granularity.
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Australian Government Optimising Call Centre Performance
A major government organisation wanted to investigate the potential of applying new business rules in their call centre operations in an effort to improve their overall service quality.
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Telstra: DiaMOND Network Analysis
Telstra's Frame Relay and ATM network have supported a wide variety of customers and applications.
Timetable Experimentation for Optimising Use of Facilities
A better feel for the value the Teletraffic Research Centre can provide to potential clients can be obtained by a quick look at some of the case studies provided.
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